How do you vet carers?
Written by Zenya Smith
•
06/08/24
Tags
Elder's service
We understand that families put a lot of trust in the self-employed carers on our platform, so we have a stringent process in place to ensure only the best carers have access to it. In fact, less than 10% of applicants pass this process.
To join our platform, carers must –
- Have at least 6 months previous experience providing care either in people’s homes, or in a care home or specialist facility. We don’t accept personal care experience alone.
- Have a good understanding of the English language (written and spoken)
- Have a valid form of photo I.D
- Have the Right to Work in the UK
- Have a clean enhanced DBS issued within the last 2 years 10 months
We further vet carers by –
- Ensuring they can provide at least 2 verifiable professional references
- Ensuring they complete a situational assessment
- Ensuring they complete a character assessment
- Performing ongoing quality assurance from customer feedback