We’ve provided home care to over 500 towns and cities across the UK
Our ElderMATCH technology sensitively pairs independent live-in carers to customers, based on their medical needs and personality, so they can stay close to the things and people they love.
See why 1,861 people last year chose Elder
Whether you’re looking for long-term live-in care or respite care, we’ll connect you to trusted UK carers with the right skills and experience.
At Elder, we help match those seeking live-in care at home with an experienced self-employed carer based on their individual needs and personality.
We offer a solution that’s built around the customer, promoting independence, choice and control in their care journey.
How live-in care with Elder works
Our ElderMATCH technology sensitively pairs independent live-in carers to customers, based on their medical needs and personality, so they can stay close to the things and people they love.
A dedicated, independent live-in carer moves in to help with tasks from personal care to household tasks. Doing all that’s required to ensure the service user is safe, comfortable, and happy in their home.
Carers on the Elder platform are able to offer a broad range of situational care, including but not limited to respite care and care following hospital discharge. Specialist carers on our platform are able to look after specific types of conditions, including dementia care, stroke care, and Parkinson’s care*.
A live-in carer is able to support with:
- Household maintenance
- Help getting up and ready
- Personal hygiene
- Favourite meals
- Essential errands
- Medication prompting
*Exclusions include PEGS/NG feeding or TPN; complex medication needs; severe mental health or behavioural issues; bariatrics; paraplegia & tetraplegia; stomas; those with a tracheostomy, BIPAP or CPAP requirement; carers are unable to give rescue medication to severe epileptics; carers unless trained are unable to undertake nursing tasks such as a wound or chronic ulcer dressing.
What people say about our staff
Big decisions need bespoke support. Our friendly Care Advisors and Family Support Specialists are here seven days a week to listen, guide and empower you through the complexities of care.
"Our support worker that Elder assign to the family is a great touch as nothing is too much trouble and any queries or issues are dealt with quickly by a person that knows the family and the required needs." Carol
“If ever there was a problem or a query our personal contact (Heenal) always responded straight away. She provided the sympathetic support our family needed.” Judith
“I started the process with Elder to find a carer for my lovely mum. The staff, in particular Tess, were highly professional and a delight to deal with.” Maureen
“We have been with Elder for over a year now and they provide Carers for our 94 year old Mum who is in a wheelchair. We have a dedicated representative called Kathryn who is always helpful and gives a great customer service.” Ros